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Virgin Atlantic: Where Overnight Silence Is Golden


We recently flew Virgin Atlantic from JFK to London, and had an unusual and somewhat humorous problem. Because of advanced age and gradual loss of hearing, we often carry small, portable amplifier buds for our ears.

However on this overnight flight, the devices weren’t on when a flight attendant approached our seat. The lights were low and most other passengers were asleep. She leaned over and whispered something we couldn’t hear. In a loud voice, we responded with, “What did you say?”

Of course, it awakened everyone nearby, who shot dirty looks our way. She gave us a frown and said in a normal voice, “Virgin is training us in proper whispering. Would you like a cup of tea?”

Later we found out Virgin has hired voice coaches who instruct crew members on how to whisper when cabins are dark and passengers asleep.
Q&A: Scared Senior Fears First Commercial Airline Flight PDF Print E-mail


Q: I retired after more than 30 Navy years. During my service I flew in all kinds of Navy, Marine and Air Force aircraft. I believed then that all military pilots were experts, and on most flights I managed to hide my fears.

Now that I’m a senior civilian and my adult kids and grandkids live many miles away, I need to get the courage to take commercial airline flights. How can I fight this nagging fear? JRMcK, San Diego CA

A: First of all, since you managed to make it through all those military flights, you should have no trouble with airline experiences. Today’s commercial aviation is the most reliable form of public transportation, much more safe than auto, train, bus and cruise ship. There are many sophisticated warning and back-up systems in passenger aircraft to make flying trouble free.

When you book your first civilian air journey, it may help to take a relative or other companion with you. It could be a calming influence during check-in and on the flight. Also, consider just one relaxing drink at the airport bar before boarding.

 
 
 
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