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Southwest Air: Less Legroom = More Passenger$


Remember those crazy days a half-century ago, when students crammed as many bodies as possible into phone booths or Volksbugs? It seems SW is following the same tack now to make more money.

SW is one of our favorite airlines, and we’ve been flying it for years because of the economical ticket prices, on-time record and friendly crews. However, rising fuel and other costs are forcing SW to join other airlines to dig wherever possible to make money. It was charging extra for boarding first, then added baggage fees and now squeezed seating.

SW seating has never been roomy, but some company beancounters deduced that by moving the rows a mere inch closer, from 33 to 32, they could jam in another six seats per flight. Some computations indicate that the space subtraction could bring an addition of nearly $800 million a year in increased SW revenues.

We long-time SW flyers can manage the short flights while jammed into the smaller spaces, but could have problems with those four- to eight-hour hops. Way to go, SW! Now, if someone could redesign the single-commode toilets into four-seaters...

Filthy Flights: What About Air Travel Cleanliness? PDF Print E-mail


Q: A friend and her husband recently returned from an overseas flight with severe colds and infected sores. He had to spend time in the hospital. How can we vulnerable senior travelers avoid these problems? CPL, Cleveland OH

A: In two words: It happens. Crowded airports and passenger areas on planes are constantly full of people of all ages and backgrounds. Many bring colds and other problems. The only way to at least try to avoid infection is to practice personal cleanliness. For your flights, bring packs of medicated wet wipes. Before you sit down, clean off the seat, back, video screen, control knobs and trays. Before using the toilet, wipe the seat, sink, spigots, door knob and other areas you touch.

If your seatmate or another nearby adult or child passenger is sneezing or otherwise obviously sick, ask the attendant to move you to another area. Of course, even after all precautions, you can never totally escape exposure to germs. They’re in the airport and in the aircraft cabin, all brought there by current and past passengers.

 
 
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