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Zagat reports Southwest is the best

Southwest, the airline with the fun flight crews and TV star baggage handlers was lauded as tops in several categories, according to a frequent flier survey by Zagat.com.

For the third consecutive year, SW was named best in value for passenger dollars. It also won for on-time estimates, which means you get there when you want to get there if you fly SW.

A SW spokesperson sums up: "Bottom line, we have fun. Southwest takes our business very seriously, but is known for having employees who care about our customers which, in this industry, separates us from our competitors."

Indianapolis Int’l Airport: Roving Robot Responds PDF Print E-mail


It’s on wheels and looks like a thinking bot. However, the self-propelled wheelie is actually just a live face on a TV monitor who answers questions from inquiring passengers. The Indy info expert sits in a studio somewhere in IND airport and operates a two-way sight and sound system.

Of course, some day everything will be run by real robots. They’ll actually steer ships, drive cars and fly airplanes. For veteran seniors who’ve been there and done that, there’s hope that armies of brave bots will also fight our wars. www.indianapolisairport.com

 
 
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