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Southwest For The Birds: Painted Penguin Planes


Southwest Airlines now flies Penguin One, a brand new Boeing 737-700 festuned with pictures of the Antarctic waddlers. The reason is that SW ahs been in cahoots with SeaWorld Florida for the past quarter-century, where penguins are one of the main attractions.

Regular passengers are already familiar with SW aircraft painted with images of other famed SeaWorld critters, Shamu One and Shamu Two. SW and other airlines continue to get away from the unillustrated aircraft paint jobs with pictures of eskimos, state emblems and other artwork. Cruise lines are following the trend by having huge murals on the bows of their ships designed by famed artists.

Should We Pay Charges We Didn’t Know About? PDF Print E-mail

Q: We’re getting annoyed by the increasing gotcha charges when we travel. Every day, airlines and hotels seem to find reasons to pad the bills. When we‘re at the grocery or department store, the prices we pay are exactly what are advertised in the media. No more in the travel industry.

At the stores, we don’t have to pay extra to park, use our credit cards or do other routines that hotels and airlines find ways to charge us. Are there any ways to fight back?

Bill S., Atlanta GA

A: Want a quick answer? How about NO. Seriously, until government regulation agencies crack down, there’s nothing to stop the increasing prices. You can rationalize it by understanding that it’s merely the way airlines and hotels must pass on their ever-climbing costs of doing business.

The frustrating part of the problem is that hotels and airlines still insist on blaring come-on ads that offer bargains, such as $99 flights and hotel rooms. Of course, your out-of-pocket costs are typically at least 20% higher. Their song & dance routine is to claim that add-ons don’t actually stay in their pockets, but go out for taxes, ever-growing fuel prices and other tariffs. In their minds, the $99 ads are not deceiving. The only way we can suggest you fight the frustrating battle is through your friendly neighborhood travel pro or online agency. When you accept the best price quote possible on flights and hotels, get a printed sheet of the charges and keep it with you.

It won’t help much at the airport, but when you get your hotel bill and believe the extra charges are excessive, show the hotel front desk person your original price quote and demand the add-ons be dropped. For some of our readers, this kind of stand-your-ground works. For others, lotsa luck!

 
 
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