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Southwest Air: Forget To Set Alarm...Forget Refund


We fear that Southwest, once our favorite laid-back economy airline, is slip-sliding into the nickel-diming mode of other airlines. The most recent example is that SW will no longer refund the fare of passengers who fail to be there for scheduled flights.

In the past, if you showed up late, there were ways to get around it. The SW airport staff would do their best let you board a later flight, or even get you on a rival airline flight. And it cost you nothing beyond the fare you paid for your original ticket.  

Under the new SW policy, if you miss your flight without adequate reason or prior contact, you may have to forfeit your fare. Flyers should be aware of the logical reason for the new SW rule. In these days of tightening budgets and high fuel prices, flights with empty seats represent lost income for airlines.

For more information, contact your favorite hometown or online travel agency, or go to www.southwest.com
Flight Delays: How to Pass The Hours PDF Print E-mail


Waiting in the airport to catch your delayed flight may make you feel like old Rip Van Winkle. However, despite the frustration, there are things you can do to make the dragging time a bit more bearable.

Sleep: Snoozing is the most relaxing way to pass the time. If the airport is crowded, you may not find much bench room. Look for an out-of-the way hallway and stretch out. If you’re a frequent flyer who endures frequent delays, carry a backpack containing a blanket, hoodie and a body-sized inflatable pad.

Crossword Puzzles: One of the best ways to pass the time is to have a paperback of puzzles. Find a quiet, well-lit bench or wall and concentrate on the little squares.

Electronic buddies: Keep your laptop, cellphone or other electronics charged up or find a charging station in the airport waiting area. Watch TV, DVDs, do work, read an Ebook, Tweet, phone home and do other chores to pass the time.

Nibble and shop around: If restaurants and shops are still open, leisurely take a tour to pass the time. Get won ton soup at one place, spaghetti at another and frosted cupcakes at a third one. If there’s duty-free shop, consider ordering bargain stuff to be sent home or as gifts for friends and family.

If the delay is overnight: Ask airport employees for nearby hotel suggestions. They live and work in the neighborhood, and should know the better and closer properties. For long delays, some airlines will give discounted or free hotel and/or food vouchers, so always ask before you spend your own money.
 
 
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